Contact

Available contact method

When a public contact address is available, it is shown on this page. If no address is displayed, there is currently no active email channel for support.

What to include in a report

A useful report includes the browser and operating system, input format, original dimensions, selected settings, expected result, and the exact message shown on screen.

Protecting privacy when reporting

Describe the image instead of attaching a sensitive original. A simple test file with the same format and dimensions is usually enough to reproduce a technical problem.

• Keep the original file before editing.
• Check dimensions, crop, transparency, and file size after download.
• Do not send private source images when reporting a problem.

What not to send

Do not send identity documents, private family photographs, medical images, confidential work files, account credentials, or payment information.

Security-related reports

A security report should explain the affected page, the steps that reproduce the issue, and the possible impact. Do not include copied private data from another person.

Contact availability

Response availability depends on whether a contact method is published. The tool remains usable without an account, but individual troubleshooting cannot be promised.